Pure Edge Nutrition can accept returns of products
or services purchased directly from Pure Edge Nutrition (online or over
the phone) and in accordance with the restrictions below.
- To be considered for a refund, the return must be requested within
14 days of delivery. Once the return is approved and you receive a
return label, the item must be shipped within 7 days of receipt of this
return label. In all cases, refunds will be made ONLY to the credit card
used for the original purchase. It may take up to two (2) billing
cycles for the refund credit to appear on your statement.
- All returned item(s) must be received within 90 days of the delivery
date of the item(s) to be considered for a refund, exchange, or store
credit. Any unqualified return, such as orders received after 90 days of
original delivery, will not be credited due to destruction or
expiration considerations.
- Shipping costs are non-refundable.
- Dietary Supplement refund requests will only be considered if the
respective dietary supplement is unused, unopened, and in the original
packaging.
- Other Items – All other items must be unopened and unused to be considered for a refund.
A $10.00 restocking fee will be charged for all returned items; this
will be deducted from the total refund/store credit being issued.
Please contact customer service for more information on returning an item. Thank you.